Buick 1995 Century Bedienungshandbuch Seite 308

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For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
0
e
0
0
Your name, address, home and business telephone
numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the left top
of
the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature
of
concern
We encourage you
to call
the
toll-free number listed
previously in order
to
give your inquiry prompt
attention. However, if you wish to write Buick, write to:
Buick Motor Division
Customer Assistance Center
902
E.
Hamilton Avenue
Flint,
MI
48550
Refer
to
your Warranty and Owner Assistance
Information booklet for addresses of Canadian and GM
Overseas offices.
When contacting Buick, please remember that your
concern will likely
be
resolved
in
the dealership, using the
dealership’s facilities, equipment and personnel. That is why
we suggest you follow Step One first
if
you have a concern.
Customer Assistance for the Hearing
or Speech Impaired (TDD)
To assist customers who have hearing difficulties, Buick
has installed special TDD (Telecommunication Devices
for the Deaf) equipment at
its
Customer Assistance
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) can communicate with Buick by dialing:
I
-800-TD-BUTCK. (TDD users in Canada can dial
1-800-263-3830.)
GM
Participation in
BBB
AUTO
LINE
-
Alternative Dispute
Resolution Program*
*This program may not be available
in
all states,
depending on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right
to
change eligibility
limitations and/or to discontinue its participation in this
program.
8-2
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